A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

  • _TheNardDog_@lemmy.worldEnglish
    1·
    2 years ago

    No, it’s not at all legal for the company to do this. Reply and remind them they have one calendar month to comply from the date of your original request, otherwise you will make a complaint to which ever information regulator is correct for the juridiction they’re operating in.

    I’m a lawyer specialising in Data Privacy, reply here if you need more help on this one.

    Also feel free to name the company.

    • mypasswordis1234@lemmy.worldOP
      0·
      2 years ago

      For now, I do not want to announce the name of this company publicly.

      If they don’t want to solve it amicably, then I will do so.

      • fmstrat@lemmy.nowsci.comEnglish
        1·
        2 years ago

        This is a bad decision, IMO. They may fix it for you, but then you’ve lost the opportunity to assist everyone who comes after you.

        You posted asking the public for help. Please return the favor and report them, as you are legally supposed to do.

      • Echo Dot@feddit.uk
        1·
        2 years ago

        It’s new name is “X, formally known as Twitter”. Which is what every news website on the planet calls it.

        Regardless the fact that X is a stupid name for a company, it’s also dumb to rename a popular company generally anyway.