Novocirab@feddit.org to

Technology@lemmy.worldEnglish · 2 days ago

Klarna Hiring Back Human Help After Going All-In on AI

373

Klarna Hiring Back Human Help After Going All-In on AI

Novocirab@feddit.org to

Technology@lemmy.worldEnglish · 2 days ago

Turns out people would rather talk to other people.

Chat

boreengreen@lemm.ee
link
fedilink
English
arrow-up
41
arrow-down
1·
1 day ago
AI support is equivalent to an interactive and searchable FAQ.
- SoleInvictus@lemmy.blahaj.zone
  link
  fedilink
  English
  arrow-up
  24·
  1 day ago
  A FAQ that may have incorrect, often contradictory information.

Technology@lemmy.world

technology@lemmy.world

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: [email protected]

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related news or articles.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

Visibility: Public

This community can be federated to other instances and be posted/commented in by their users.

4.36K users / day
9.23K users / week
17.7K users / month
18.6K users / 6 months
1 local subscriber
70K subscribers
3.09K Posts
83.5K Comments
Modlog