

Been with ING for… hell, 20ish years? My only issues with them are:
- They’re slow to adopt new tech. Tap payments, Google Wallet/ApplePay integration, etc. takes a bit longer than the major banks.
- They screwed me over once on what should have been a routine (and totally affordable) mortgage extension to finance some renovations. I’m still a bit salty about it, but it was mid-covid and I suspect their competitors would have been just as cagey and risk-averse at the time.
For day-to-day regular transaction account stuff they’ve been super chill, and their front-line customer service is surprisingly decent.
Last week’s episode of No Such Thing As A Fish had some wonderful facts about this sport, including that the top competitors can jump high enough to clear the first two fences at the Grand National steeplechase.